Sally Falkow points to an interesting list by London based E-consultancy on The 12 reasons why UK businesses don’t blog.
What’s interesting is that some PR folks tell me that clients aren’t asking for blogging, tagging and social networks. What companies and orgs know though is that things are changing. They sense that customers and supporters are getting info and news from different sources these days– away from the mainstream and their Websites. ‘Engagement’ seems to be a word that Corporate America, not only the non-profit sector is picking up on.
I don’t necessarily hear it alot but also sense that most corporate communication departments know that they’ve already lost some control over the message.
So, the question is: are the agencies leaving money on the table by not listening to the conversation or even asking the right questions?